I’m going to put my technical writing hat on today – I hope this won’t be too boring.
Today, I was reading a Ruby on Rails tutorial, and found the following paragraph:
Controller classes handle web requests. The URL of a visitor’s request maps to a controller class and a method within the class; not to a static web page. When a visitor starts the request-response cycle by entering the URL of a Rails app in her browser, the app’s controller method gets invoked, typically gets or saves some data using the app’s models, and then uses the app’s views to produce the HTML to send back to the visitor’s browser.
The reason I noticed this, and am writing about it here, is that the third-person pronoun used to describe an application visitor is female: the URL is entered into her browser. Even nowadays, when more women are going to university than men, and women are starting (albeit slowly) to make their way into positions of power, this is still somewhat unusual. Don’t get me wrong: I think that using the female third-person pronoun is a good thing; but it still seems somewhat unusual to me.
When I was in high school (which, admittedly, was a long time ago), third-person pronouns were always “he” or “him” or “his”:
When a driver starts his car, he puts his key in the ignition.
English teachers would have marked it as an error to put “she” or “her” in this sentence, unless the context made it clear that the driver was female.
Over my adult lifetime, this construction has become less acceptable – since, obviously, if you use “he” for the neutral pronoun, the reader will naturally assume that the person in question is a man. But there hasn’t been an elegant gender-neutral solution to the problem. Some alternatives have been suggested, such as:
When a driver starts his or her car, he or she puts the key in the ignition.
When a driver starts his/her car, s/he puts the key in the ignition.
When a driver starts their car, they put the key in the ignition.
The first sentence is clumsy, the second sentence contains ugly slashes (or virgules, if you want to get fancy) and is even more clumsy, and the third sentence is grammatically incorrect. So what to do?
The solution I’ve started using when writing technical documentation is: use the female pronoun in one paragraph or example and the male pronoun in the next, alternating between them as needed. (I make a point of starting with the female pronoun, to get the reader’s attention.) This approach, I think, solves both problems: it treats women and men equally, and is easy to read.